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FAQ's



HOW DO I GET NAYKI WITH COFFEE SCRUB?

Time to get dirty! Best to use in the bath or shower as this can get a little messy. Completely wet your skin with warm-hot water to relax your body and open your pores. Then take a small handful of coffee scrub and add a little water to make a paste apply to the skin in a firm circular motions. Leave for 10-15 minutes then rinse.


HOW LONG WILL MY NAYKI PRODUCTS LAST? 

As we use only natural organic ingredients, we recommend using within 6 months of opening. Using after this period will have no adverse effects, tho results may not be as effective.


WHY HAS THE PURIFYING FACE MASK LEFT BLACK STUFF ON MY FACE?

One of the amazing ingredients in our face mask is activated charcoal and it loves getting in tight places. It draws out all of the impurities and toxins out of your pores. And yes sometimes it wants to stay on you. Use our Charcoal Konjac Sponge to remove your mask and it wipes right off!


CAN I USE NAYKI COFFEE SCRUB ON MY FACE?

Yes, but only gently. You don't want to over scrub on sensitive skin. Try using Nayki in combination with some Natural Greek Yoghurt to make a face mask. Just mix one table spoon of Nayki with half a cup of greek yoghurt. work gently into the skin then leave for 10 minutes before rinsing. Try to avoid alcohol based products directly after scrubbing as your skin will need time to rest.


CAN I USE NAYKI 'All Over You' BODY OIL ON MY FACE?

Yes you can! The oils that we use are organic A grade oils and are pure enough to use all over the body, even the delicate skin on your face. Using oils on your face is actually a great way to regulate your skins natural oil production to help combat oily skin issues such as enlarged pores, blackheads and eliminate shine!


CAN I USE MY NAYKI COFFEE SCRUB BEFORE I FAKE TAN?

Yes you sure can! Nayki is the perfect pre-tan exfoliator. It will moisturise and hydrate your skin as well as scrubbing away dead skin cells creating the perfect base for a long lasting streak free tan. Try scrubbing with Nayki the night before your spray tan, then just shower normally the morning of. You can also use your Nayki to remove old stubborn tan.


EVEN THOUGH NAYKI PRODUCTS ARE ALL NATURAL, CAN I BE ALLERGIC?

Yes, you could have a reaction to any of the ingredients even tho they are all natural and organic. Please ensure to carry out a patch test before use.


MY NAYKI WON'T RESEAL, WHAT DO I DO?

Take a nail file, or flat object and run it across the seal of the bag to ensure there is no product stuck in the seal. If you can not get the bag to reseal, store in a glass airtight jar or Tupperware container.


WHERE DO I STORE MY NAYKI? 

Although Nayki packaging is water resistant, we recommend storing in a dry place in your bathroom. Leftover Nayki needs to be kept dry to retain its quality. Do not get water inside your bag. Water logged Nayki will need to be discarded.


HOW LONG WILL IT TAKE FOR MY NAYKI TO ARRIVE?

We know how keen you are to get Nayki though please allow 3-7 days within Australia and 8-10 days internationally for postage and handling.

If you qualify for Express Postage your order will be shipped within 24 hours, this is posted as next day delivery, though we can not guarantee Australia Post delivery times. If you are in a remote area please check the Australia Post website for additional delivery times. auspost.com.au



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